SOVA One LLC · Seattle

Privacy policy.

Effective date: to be set at publication. Last drafted November 3, 2026.

What this covers

This policy describes what SOVA One LLC ("SOVA", "we") collects on sovaperform.com, why, and the choices you have. It applies to the website and the waitlist. It does not cover in person services, which will have their own agreements and consents.

What we collect

• What you give us. Email address when you join the waitlist. Optionally: first and last name, mobile number, street address, city and ZIP, why you are interested, what you want out of SOVA, how you heard about us, preferred time of day, arrival notes, people you invite (their name and email), and anything you write in the contact form.
• Collected automatically. IP address, country, browser type, the page you landed on, the referring site, and campaign tags in the link you used (UTM parameters). We store waitlist progress in your browser's local storage so you can return to your page on the same device.
• What we do not collect. We do not ask for, and ask you not to submit, medical history, diagnoses, medications, or other health information through the website. Any health screening required before a session happens separately, with its own notice and consent, and is kept out of our marketing systems.

Why we use it

• To hold your place on the waitlist and let you know when booking opens.
• To plan where and when the suite can come to you.
• To send you SOVA updates by email, which you agree to when you join. Every email has an unsubscribe link.
• To text you, only if you tick the box asking for texts. Message and data rates may apply. Reply STOP to opt out, HELP for help.
• To understand which channels bring people to SOVA (campaign tags).
• To respond to questions and inquiries.

Who we share it with

Service providers that run the site and the waitlist for us: Netlify (hosting and storage), HubSpot (customer relationship management), and, when enabled, an email delivery provider and a text messaging provider. They process your information for us and under our instructions. We do not sell personal information and we do not share it with advertisers.

Invitations

When you invite someone, we store their name and email and that you invited them. We contact them only about SOVA and they can ask us to delete that information at any time.

Washington residents and consumer health data

The website is designed not to collect consumer health data as defined by Washington's My Health My Data Act. Fields that could receive such information ask you not to include it. If you believe you have submitted health information to us through the website, email us and we will delete it. If SOVA later collects consumer health data in connection with services, we will provide a separate Consumer Health Data Privacy Policy and obtain the consent that law requires before collecting or sharing it.

Your choices

• Unsubscribe from email using the link in any message.
• Stop texts by replying STOP.
• Ask to see, correct, or delete what we hold about you by emailing hello@sovaperform.com. We respond within 30 days.
• Leave the waitlist at any time by asking us to remove you.

Retention and security

We keep waitlist information until you ask us to delete it or SOVA stops offering the service it was collected for. Data is transmitted over HTTPS and stored with providers that use industry standard safeguards. No method of transmission or storage is perfectly secure.

Children

The website and waitlist are for adults 18 and over. We do not knowingly collect information from anyone under 18.

Changes and contact

We will post changes here with a new effective date. Questions: hello@sovaperform.com.

SOVA One LLC · Seattle, Washington · hello@sovaperform.com